Gran Hôtel Français Paris FAQ

Frequently Asked Questions

  • What time is check in and check out?
    Check in: 14h00 // check out 12h00
  • Can I leave the room late?
    No
  • Can I choose the type of bed in my room?
    (Large bed – two beds)
    Yes, please request it when you make the reservation, or according to the availability on the day of arrival.
  • Do the rooms have a balcony or terrace?
    Can I reserve one?
    Some have a balcony. Please ask when you make your reservation, we can’t guarantee but we will do our best to satisfy.
  • Are there non-smoking rooms? Yes.
  • How many storeys does the building have?
    Is there a lift?
    6 floors, there is a lift.
  • Is there air conditioning in the rooms?
    No.
  • Is your hotel adapted for the handicapped?
    No.
  • Can you keep my luggage when I leave the room? Yes.
  • Is there a safe place to park my car?
    How much does it cost?
    There is public parking near the hotel, 18€/24h.
  • Does the hotel have an Internet or e-mail terminal for guests?No. WIFI is available in the hotel and guest rooms.
  • Do you have high-speed internet in the room for my portable computer? Is it wireless?
    Yes, WIFI (extra charge).
  • Do you have a quiet, romantic room?
    How can I reserve it?
    We have quiet rooms. To book it, just request it when you make your reservation.
  • What languages are spoken in Reception?
    French, English, Italian and Spanish.
  • Where may I rent a car?
    To rent a car, just ask at the reception desk, we will help you find one.
  • We are coming with 1 (or more) child, can we add an extra bed in a double room? What are the other options?
    No.
  • What is the nearest metro station and how long does it take to join it?
    Metro Nation and Rue des Boulets, 1 minute-walk.
  • How much does a taxi from the airport cost? Orly: 45 € // CDG: 45 €
  • How can I cancel my reservation?
    You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.